Help/Subscription and invoices

Subscription: more RAM, backup slots, cancelling

Billed monthly and cancellable any time to the end of the month, or 3, 6 or 12 months in advance with a discount.

2 min read · on the website

1. Go to Subscriptions under My account and open your server. It shows the price, backup slots and when the subscription renews.
2. More RAM: move the slider under More RAM, click Increase to X GB and confirm. You pay the difference pro rata for the rest of the month; restart the server afterwards.
3. Backup slots: choose 5, 10, 15 or 20 under Backup slots. 5 are included, every 5 more cost 1 € a month.
4. Cancel, undo a cancellation or change the payment method: Manage subscription opens the Stripe customer portal. After cancelling, the server keeps running until the end of the paid month. If you paid a term in advance, it runs until the term ends; without a cancellation it then continues monthly at the regular price.
5. Took over a server from Discord? Then start the subscription on the server's page.